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Shipping policy

📦 Shipping Policy (Canada Store)

Last Updated: [Insert Date]

Thank you for shopping with us! Below is our standard shipping policy for all orders placed on our Canadian online store.

🇨🇦 Shipping Within Canada

Processing Time

  • All orders are processed within 1–2 business days.

  • Orders placed on weekends or holidays will be processed the next business day.

  • During peak seasons (Black Friday, holidays), processing times may be slightly longer.

📦 Shipping Methods & Delivery Time

We offer the following standard shipping options across Canada:

Standard Shipping (Tracked Package)

  • Delivery Time: 3–7 business days

  • Carrier: Canada Post / UPS / FedEx (based on your location)

  • Cost: Calculated at checkout or Free shipping on orders over $XX.

Express Shipping

  • Delivery Time: 1–3 business days

  • Cost: Calculated at checkout.

🌎 International Shipping

We offer worldwide shipping on select items.

  • Delivery Time: 7–21 business days depending on destination.

  • Customers are responsible for customs fees, duties, or taxes imposed by their country.

📮 Order Tracking

  • Once your order ships, you will receive a tracking number by email.

  • Please allow up to 24 hours for the tracking link to update.

🚫 Shipping Delays

We are not responsible for delays caused by:

  • Weather conditions

  • Carrier issues

  • Customs clearance (for international orders)

However, we will always help you track and resolve any unusual delays.

📦 Incorrect Address

If you entered an incorrect address, please contact us within 12 hours of placing your order.
After orders are shipped, changes cannot be made.

Packages returned due to an incorrect or incomplete address will require the buyer to pay a re-shipping fee.

❌ Lost or Stolen Packages

  • Once an order is marked “Delivered” by the carrier, we cannot be held responsible.

  • If your package is missing, we will assist you in filing a claim with the carrier.

💬 Need Help?

If you have any questions about shipping or your order status, contact us anytime:

📧 [Your Email]
📞 [Optional Phone]